Privacy Policy

This Privacy Policy explains how Lava Java ("we", "us") collects, uses, and shares information when you visit our website, create an account, subscribe to our newsletter, or place an order. By using our site you agree to the practices described here.

Information we collect

We collect information you provide directly — such as your name, email address, shipping address, phone number (if provided), and payment details — when you sign up, subscribe, or check out. Payment card details are processed securely by Stripe; we do not store full card numbers on our servers. We also automatically collect usage data such as pages viewed, device and browser type, and referring source through analytics tools.

How we use your information

We use your information to process and fulfill orders, provide customer support, send order and account notifications, send marketing emails or texts where you have opted in, prevent fraud, and improve our products and website. You can unsubscribe from marketing messages at any time using the link in the email or by replying STOP to a text.

Cookies and analytics

We use cookies and similar technologies, including Google Analytics and the Meta Pixel, to understand how visitors use our site and to measure the performance of our marketing. These services may set their own cookies and process data under their respective privacy policies. You can control cookies through your browser settings.

How we share information

We share information with service providers who help us operate the business — including Stripe (payments), our fulfillment partner (order processing and shipping), email/SMS providers, and analytics providers — only as needed to perform their services. We do not sell your personal information. We may disclose information if required by law.

Your choices and rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. Depending on where you live, you may have additional rights under laws such as the CCPA or GDPR. To exercise any of these rights, contact us at hello@lava-javas.com.

Data retention & security

We retain personal information for as long as needed to provide our services and meet legal obligations. We use reasonable administrative and technical safeguards to protect your data, but no method of transmission or storage is completely secure.

Children's privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from them.

Contact us

Questions about this policy? Email us at hello@lava-javas.com. We may update this policy from time to time; the "last updated" date above reflects the most recent changes.